Currently this feature is not available. You can open the product only once you have made the full payment to the delivery executive in case of cash on delivery orders. However, if for some reason the product is not as per your order you can initiate a refund or replacement without any hassle by contacting our customer care team.

If any alteration is required in delivered product, you can kindly courier it us back with the perfect measurement instructions given to us in written on a piece of paper or call us for the same. It will be done without any extra charges. You may need to send us the original invoice, received with the product.

Fees levied by Aventurine to continuous improvement of the platform, for the hassle free website experience. This fee is non-refundable in the event of a product return.

If you wish to cancel your order before dispatch, kindly give us call or drop us an email, your order cancellation request will be fulfilled in next 24 hours of time. (If not dispatched!!!) The refund will be credited either in the form of E-vouchers and/or an NEFT transfer to your bank account. For an NEFT transfer we would require the following details: Bank Name Account Holder Name Bank Account Number Branch Address IFSC Code

We regret the inconvenience caused due to order cancellation. Your order may have been cancelled due to any of the following reasons: If product is out of stock or is discontinued Inaccuracies or errors in pricing information.

We take anywhere between 5-7 working days to complete your refund request. For all pre-paid orders, the refund amount will be credited to the same account from where payment was made. Refunds can either be made in the form of E-vouchers that can be used for your future purchase on Aventurine.in or can be in the form of an NEFT transfer to your bank account.

We take utmost care to ensure customer satisfaction. Unfortunately, if you receive a wrong product please raise a replacement request within 7 days of product delivered. You will also have the option to choose refund for the product.